ITS Systems Status
All Systems Operational
Network & Internet Access Operational
Internet Service   Operational
Wireless: eduroam   Operational
Wireless: DavidsonSecure   Operational
Wireless: DavidsonDevice   Operational
Wireless: DavidsonGuest   Operational
Wired Network   Operational
VPN   Operational
Authentication Operational
Single Sign-On   Operational
Duo Security Core Authentication Service   ? Operational
Duo Security Push Delivery   Operational
Duo Security Phone Call Delivery   Operational
Teaching & Learning Platforms Operational
Moodle   Operational
Vimeo Uploads   Operational
Vimeo Player   Operational
Echo360   Operational
Email   Operational
Enterprise Applications Operational
Banner   Operational
OnBase   Operational
Blackbaud CRM   Operational
PageUp   Operational
EMS   ? Operational
Davidson Websites Operational
davidson.edu   Operational
domains.davidson.edu   Operational
inside.davidson.edu   Operational
DNS Nameservers   Operational
Storage & Collaboration Operational
Dropbox   Operational
Louise (in-house server)   ? Operational
Susan (in-house server)   ? Operational
CrashPlan   Operational
Google Apps Docs   Operational
Google Apps Drive   Operational
Google Apps Sheets   Operational
Web Conferencing and Chat Operational
Zoom Zoom Meetings   Operational
Zoom Telephone Services   Operational
Zoom Zoom Video Webinars   Operational
Slack Messaging   Operational
Slack Login/SSO   Operational
Google Apps Hangouts   Operational
Phone System   Operational
ITS Support Center   ? Operational
Misc. Cloud Services Operational
AWS ec2-us-east-1   Operational
AWS s3-us-east-2   Operational
AWS ec2-us-east-2   Operational
AWS cloudfront   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 17, 2017

No incidents reported today.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017
Completed - The scheduled maintenance has been completed.
Oct 10, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 06:30 EDT
Scheduled - ITS will apply a patch to network equipment in the Wall Academic Center to improve and increase security on our network.

The maintenance will occur between 6:30 and 8:00 a.m. You may experience rolling outages in the building during this period.

Please contact ITS at 704-894-2900, option 2 if an outage in these locations lasts more than 40 minutes or if the network connection is not fully restored by the end of the maintenance window.
Oct 9, 17:12 EDT
Oct 9, 2017
Resolved - All services restored.
Oct 9, 13:16 EDT
Monitoring - Network connectivity is up. The fire alarm appears to be working, but further testing is needed. Thank you for your patience.
Oct 9, 12:44 EDT
Investigating - At 12:30, an emergency reboot is needed for the network of half of the library. This is to get the fire alarm working reliably. Wifi will remain working on the first floor open area and the entire basement. The maintenance should take about 10 minutes.
Oct 9, 12:26 EDT
Completed - The scheduled maintenance has been completed.
Oct 9, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 12:00 EDT
Scheduled - ITS will apply a patch to network equipment in Carnegie Guest House and Cunningham Theatre Building to improve and increase security on our network.

The maintenance will occur between noon and 1 p.m. Expect an outage in each location of approximately 15-30 minutes.

Please contact ITS at 704-894-2900 if an outage in these locations lasts more than 40 minutes or if the network connection is not fully restored by the end of the maintenance window.
Oct 9, 11:22 EDT
Oct 8, 2017

No incidents reported.

Oct 7, 2017
Completed - Maintenance is complete. Thank you for your patience.
Oct 7, 08:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 05:00 EDT
Scheduled - ITS will apply a patch to network equipment maintenance in numerous buildings to improve and increase security on our network.

The maintenance will occur between 5 a.m. and 11 a.m. depending on the location, and will cause one or more internet outages of approximately 30 minutes in length in each location.

Please contact ITS at 704-894-2900, option 2 if an outage lasts longer than 40 minutes or if your network connection is not fully restored by the end of the maintenance window.
Oct 6, 14:49 EDT
Oct 6, 2017

No incidents reported.

Oct 5, 2017

No incidents reported.

Oct 4, 2017

No incidents reported.

Oct 3, 2017

No incidents reported.